2nd Line Support Engineer - Up to 35K - New Barnet
An exciting new opportunity has become available within a Technical Support Consultancy where you will work with an exciting portfolio of clients. You will work with everyone from multinational organisations to SME's.
We are looking for enthusiastic, passionate individuals to provide first class support for a expanding and established customer base. You will have the responsibility of customer issues from start to finish, working alongside other engineers when necessary, to provide excellent customer experience.
Main Tasks and Responsibilities * 2nd line experience for an in office tech support role with some offsite requirements (for project work / installations). * Microsoft-Office 2003-2016 & Office 365 to include Setup Migration and Administration. * Cloud - Hosted Sever /Desktop * Azure * Strong Server / Exchange / Active directory experience * Virtulisation - vSphere / VMware / Hyper-V
General Responsibilities * Maintain confidentiality at all times * Comply with current legislation and respect the confidentiality of information in line with the requirements of the Data Protection Act at all times * Comply with any Quality and Environmental standards of the Company * Adhere to all Company policies, procedures and business ethics codes * Travel as required mainly within the M25, all expenses will be paid for
Apply now for immediate consideration or contact George Harvey at ITSS Recruitment for further details.
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