Account Manager
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| Job Type | Permanent full-time |
| Location | Watford |
| Area | East of England, UK |
| Sector | IT |
| Salary | £40000 - £45000 per annum |
| Start Date | ASAP |
| Job Ref | GHAM512W_1637773643 |
| Job Views | 84 |
- Description
- Account Manager - Remote Working Options - Up to 45K - Watford
We are looking for a highly motivated and skilled Account Manager to join an established, Software as a service (SaaS) organisation with offices in Watford.
This exciting opportunity will suit a talented Account Manager who is well versed in relationship management and building rapport at Director and c-suite level. You will be working in a new team who contribute to smooth running of this expanding organisation.
Please note that this is an Account Manager role and will not include sales to new prospects/clients. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity.
Account Manager Key skills:
* Build rapport within your designated client portfolio
* Arrange regular meetings with clients to understand their needs and ensure we are delivering great customer service
* Map client requirements to our portfolio of services, creating opportunities as required
* To organise client meetings and selling activities to ensure that the monthly gross margin targets are achieved and exceeded
* To be aware of competitive threats and pressures and feedback internally to the company with recommendations of any changes
* To monitor clients' satisfaction of the on-going services delivered by the company and advise of improvements as appropriate.
* Forecasting on a monthly, quarterly and annual basis
* To document all client activity and developments on the company's CRM system
* To complete all appropriate sales reporting by the agreed deadlines
* To act as client advocate within the business ensuring any additional resources such as pre-sales are fulfilled
You will be a motivated Account Manager with fantastic communication skills and have prior experience within an Account Manager role. The successful Account Manager should have strong relationship building, organisational skills and the ability to work as part of a team.
We are interviewing currently so apply now for immediate consideration or contact George Harvey at ITSS Recruitment for further information.
