Senior IT Support Coordinator
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| Job Type | Permanent full-time |
| Location | Islington |
| Area | Greater London, UK |
| Sector | IT - IT Support |
| Salary | Negotiable |
| Start Date | ASAP |
| Job Ref | DD12482_1652430942 |
| Job Views | 162 |
- Description
- Exclusive Opportunity - Senior IT Support Coordinator - Islington - Hybrid Working - £45k
We are looking for a highly experienced IT Support Coordinator to join a Global Campaigning Organisation. We have a need for a Support Coordinator to provide all staff in their UK office with effective and reliable IT solutions.
Tech Knowledge;
- Considerable experience in first/second line support in an end user support environment
- Demonstrable technical competence of Endpoint management of Windows, Mac iOS and Android systems
- Working knowledge of Windows Servers and Identity management services
- Knowledge of Identity Management Solutions such as Okta
- Experience managing devices and deploying applications with provisioning tools such as Workspace One or similar
- Knowledge of Powershell
Role responsibilities;
MAIN AREAS OF RESPONSIBILITY
- To maintain and support the Information technology Infrastructure, network and services, including monitoring system performance, performing system upgrades, and troubleshooting any issues that arise
- Maintain and support end users devices; Windows, Mac, iOS and Android devices
- Respond to user enquiries and resolve issues regarding global and local IT systems, proactively communicating with customers on the progress of their support ticket
- Troubleshoot users software and hardware issues, proactively communicating with customers on the progress of their support tickets
We are interviewing currently so apply now for immediate consideration for the Senior IT Support Coordinator position or contact Daniel Dunton at ITSS Recruitment for further information.
