1st Line Engineer
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| Job Type | Permanent full-time |
| Location | City of London |
| Area | Greater London, UK |
| Sector | IT - IT Support |
| Salary | £20000 - £28000 per annum |
| Start Date | ASAP |
| Job Ref | JW9807202202-1_1660138207 |
| Job Views | 228 |
- Description
- 1st Line Engineer
Salary: £25,000+
Location: London Office - Hybrid Working Options
An exciting new opportunity has become available for a 1st Line Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP) in London (with remote options)
I am looking for an enthusiastic, passionate 1st Line Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. My client is a big believer in sharing thoughts and encouraging, supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
You will be self motivated 1st Line Engineer, a good communicator and have a natural desire to create an fluid environment. The successful 1st Line Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team.
1st Line Engineer Requirements:
*Windows 7 and Windows 10 Operating Systems
*Office 365 Email Solutions
*Exchange 2007/2010/2013/2016 Mailbox Management
*Active Directory Users/Computers Management
*Basic Client-side Networking experience
*Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
*Microsoft Office Applications
*Prior experience working within a Managed Service Desk provider
*2 Years + Experience working within IT Support
*Exceptional interpersonal skills, with a focus on listening, and questioning.
*Exceptional oral and written communication skills
*Proven experience resolving incidents quickly by using remote support tools
*Ability to effectively prioritise and execute tasks in a high-pressure environment
*Exposure to HP and Dell hardware
Apply now for immediate consideration for this 1st Line Engineer position or contact Jason Williams at ITSS Recruitment for further details. Tel: 01923 634559
