PBSA (Purpose Built Student Accommodation) Customer Specialist
| Job Type | Permanent full-time |
| Location | Milton Keynes |
| Area | South East, UK |
| Sector | IT |
| Salary | £35000 - £50000 per annum + + Bonus and Benefits |
| Start Date | |
| Job Ref | TH/PB/01_1707932698 |
| Job Views | 103 |
- Description
- Are you ready to join a movement? Welcome to an opportunity that goes beyond just a job title - it's a chance to become a PBSA Customer Specialist and make a significant impact in transforming the higher education sector. At our client's company, it's not just about software; it's about connecting, inspiring, and elevating every experience. And now, we're looking for passionate individuals like you to be at the forefront of this revolution.
Why PBSA Customer Specialist Matters:
As a founding member of the PBSA (Purpose Built Student Accommodation) team, you'll play a pivotal role in shaping the business for success. They're on a mission to revolutionise how they serve their PBSA customers, ensuring they derive the utmost value from the available products and services. This role is critical to their growth strategy, with plans to expand into new territories and sectors. Your focus will be on enhancing the customer experience, building trusted partnerships, and solidifying their position as the strategic partner of choice in the industry.
Your Role:
As a PBSA Customer Specialist, your responsibilities will be diverse and dynamic, reflecting our business's rapid growth and evolution. From engaging with prospective customers to supporting existing ones, your role will be operational, strategic, and customer-centric. Depending on the situation, you'll wear different hats, ensuring seamless service delivery, fostering creativity, and driving growth. And yes, expect some travel - attending sector events and meeting customers face-to-face.
Your Primary Responsibilities Include:
* Growing partnerships within the sector and sharing updates with the community.
* Responding to sales inquiries and delivering exceptional product demonstrations.
* Managing customer relationships and providing service reviews.
* Assisting with project scoping and communication with customers.
* Developing and leveraging a professional network to promote products to prospective customers.
Onboarding new customers and supporting them throughout the lifecycle.
Your Skills and Experiences:
To thrive in this role, you must be customer-obsessed, naturally curious, and possess excellent communication skills. You'll excel with your planning and organisation abilities, attention to detail, and genuine interest in their products and the sector. While technical capabilities are a plus, a willingness to learn and adapt is essential.
As part of the team, you'll enjoy numerous benefits, including:
* Being an essential part of a growing team in the PBSA sector.
* A supportive culture that values people and promotes personal development.
* Opportunities for networking, travel, and learning.
* Excellent training and professional development opportunities.
* Performance-related bonus scheme and generous holiday allowance.
* Flexible benefits package tailored to your needs.
Be Part of the Constellation Legacy:
Joining us means becoming part of the Constellation Software Inc. legacy - a global software powerhouse committed to diversity and inclusion. You'll have access to a vast pool of talent, best practices, and learning opportunities, enabling you to broaden your horizons and grow professionally.
Ready to Make a Difference? Apply Now!
If you're passionate about impacting the higher education sector and are ready to embark on an exciting journey with us, we want to hear from you! Be part of a movement shaping the future of PBSA and higher education.
