IT Technician
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| Job Type | Permanent full-time |
| Location | Harrow |
| Area | Greater London, UK |
| Sector | IT - IT Support |
| Salary | £22000 - £25000 per annum |
| Start Date | ASAP |
| Job Ref | jp120121itt_1642004669 |
| Job Views | 277 |
- Description
- Role: IT Technician
Location: Harrow
Salary: £22-25k per annum
ITSS Recruitment are currently working in partnership with a School who are looking to hire an IT Technician to assist the IT Manager in the maintenance of the School's IT networks and systems to ensure that they are effective in supporting teaching, learning and administration. You will provide technical support for all users in order to ensure they can make optimum use of the school's IT networks and systems, associated hardware and software.
Duties and Responsibilities;
* Assisting with the installation and maintenance of hardware and software throughout the School.
* Providing first line technical support to staff and pupils (Windows, iPads, Firefly, etc) and responding within agreed timescales.
* Troubleshoot system and network problems, diagnosing and solving hardware or software faults. Liaise with the IT Manager and external agencies where necessary.
* Assisting with the maintenance of the School's software security systems.
* Set up new user accounts and profiles, ensuring appropriate access is enabled.
* Take photographs of new starters and issue ID Cards as required.
* Maintaining the school's hardware Asset Register and ensuring all hardware is security marked.
* Maintaining and managing the school's network printers and photocopiers, ensuring a supply of consumable items, such as printer cartridges and toners, are maintained and reordered as required in a timely manner. Liaise proactively with the school's external service providers, as well as assisting in implementing, maintaining and monitoring print management software
* Supporting and maintaining the Interactive White Boards throughout the school.
* Be available to set up exams for computer-based testing.
* Manage the Security Policy via BEEBUG security 8.
* Enable and manage iPads throughout the school via Apple Configurator and light speed.
* Provide and deliver training sessions for staff on relevant software as and when required.
* Working to develop skills in ISAMs with the IT Manager, Director of Operations and the Deputy Heads.
* Working with teaching staff generally to support their use of the learning environment.
* Develop MS Office 365.
* Assist in maintaining and further developing Firefly.
* Upload and set up permissions of Calendars.
* Update all the Surface Go equipment via Microsoft Intune.
* Email staff on the request of the IT Manager, regarding updates and changes to the School's systems.
* To manage the school's ICT network when the IT Manager is absent.
* To provide technical support for Staff presentations/assemblies and for some events
throughout the year (e.g. school productions, open mornings, etc).
If you feel you're professional background matches the above specification, please click apply.
